Thank you for shopping with Amytis. We are committed to providing a smooth and satisfactory shopping experience, from the moment you place your order to the delivery of your products. Below, you will find information on our shipping practices and refund policy. Please review this policy carefully, as it outlines our approach to refunds and shippi

1. Processing Times

• Orders are typically processed within 1-2 business days after payment is confirmed. During high-demand periods, processing may take slightly longer.
•  You will receive a confirmation email with tracking details once your order has shipped.

2. Shipping Rates and Delivery Times

• Shipping rates are calculated at checkout and vary based on your location and selected shipping method.
• Estimated delivery times depend on your location. While we strive to meet these estimates, please note that actual delivery times may vary and are not guaranteed.

3. International Shipping

   – We offer international shipping to select regions. Please note that customs duties, taxes, and additional fees may apply depending on your country’s regulations, and are the responsibility of the customer.

4. Tracking

Once your order has shipped, you will receive tracking information via email to monitor the delivery status of your package.

Returns and Refund Policy

At Amytis, we aim to provide quality products and a great customer experience. However, we do not accept returns. We offer refunds under specific circumstances outlined below.

1. Refund Eligibility

•  You may be eligible for a refund if:
• The product is damaged or defective upon arrival.
• The product received does not match the description or the item you ordered.
• To qualify, please contact our customer service team within 2 working days of receiving the product and provide clear images and details of the issue.

2. Non-Refundable Situations

• Refunds will not be granted for products that have been used or are not in their original condition, except in cases of damage upon arrival.
• Products purchased during sales, clearance events, or with promotional discounts are not eligible for refunds.

3. Refund Process

If your refund request is approved, we will process the refund to your original payment method within 7 working days. Once the refund is processed, you will receive a confirmation email. Please allow time for your bank or payment provider to reflect the refund.

4. Contact Us

 If you believe you qualify for a refund or have any questions about our policies, please reach out to our customer service team:

     Amytis Customer Support

     Email: hello@theamytis.com

Thank you for shopping with Amytis. We appreciate your understanding and are here to assist with any questions regarding our shipping and refund policies.